Brits Favour Independent Retailers

Brits Favour Independent Retailers

According to research by the Leadership Factor* 55 per cent of people shop with independent retailers once a week or more frequently, with 8 per cent shopping with independent retailers every day. One in nine (13 per cent) adults now claim to actively seek to shop...
Is There Opportunity to get Rich in Philadelphia?

Is There Opportunity to get Rich in Philadelphia?

Mr Conwell, have you lived in Philadelphia for thirty-one-years and don’t know that the time has gone by when you can make anything in this city?” “No, I don’t think it is.” Yes, it is; I have tried it.” “What business are you in?” “I kept a store here for twenty...
One Memorable Day

One Memorable Day

In Charles Dickens book Great Expectations Pip, the protagonist and narrator, reflects on a day that changed his life. “That was a memorable day to me, for it made great changes in me. But it is the same with any life. Imagine one selected day struck out of it and...
Seek first to Understand, then to be Understood

Seek first to Understand, then to be Understood

I remember going into a shop in Cape Town in the 1980’s to buy a new jacket. I was wearing a tweed jacket that I had grown to hate. When I first bought it, I loved it because at the time it was fashionable. But after wearing it for many years it had gone out of style...
There’s Something Fishy About Mark

There’s Something Fishy About Mark

Mark Hayes is an entrepreneur, retailer and craftsman. He has a stunning showroom in Milton Keynes and has been a lighting retailer for many years. Like many of you his business has been adversely affected by the giant online retailers which has seriously affected...
The Soul of the Firm

The Soul of the Firm

In his book The Soul of the Firm, C. William Pollard explained that “People want to work for a cause, not just a living”. Independent Retailers who are working for a cause are more likely to succeed than those who just want to make money. Why is that? Because when you...