Seven Success Secrets of High Performing Retailers


Our Purpose: To increase your Personal Value so that  you get paid well for your excellence.

Our Vision: To create a nation of High-Performing Retailers

Why do some retailers generate twice as much turnover with the same resources and opportunities as their nearest competitors?

“My Dad was in retail all his life and was well known for turning failing stores into successful outlets. But, when he went into his own business he really struggled. I have often wondered what happened. Did he suddenly lose all his skills when he became an independent retailer? Of course not. I believe that the major reason for his struggle was that he was unable to communicate his value to the marketplace. 

So I created the 7 Success Secrets of High Performing Retailers  to help independent retailers identify and communicate their true value to the marketplace.”

Ian Retallick, founder of Specialist Retailers, author of David & Goliath, How Independent Retailers Can Take on the Giants and Win.

Let’s take a look at the three dominant problems for independent retailers…


Customers who waste your time, don’t value your expertise, ask your advice and then buy the same thing online at a fraction of the cost.


Spending more time on trying to sell low-value items than on high-value core products. How do you attract a better quality customer?

Cash Flow

Margins are constantly eroded by online competition and low-value products making it difficult to grow the business.

As an independent retailer, how do you:

Attract loyal customers who are willing to pay you a sensible price?

Appeal to new customers who recognize and appreciate your value?

Communicate your value so that customers pay you a fair price for your excellence?

Please contact us for a free one-hour consultation